Agentforce

Automate. Scale. Support. With AI Agents That Work 24/7

Salesforce’s new Agentforce platform introduces a powerful way to deploy autonomous AI agents that can handle real business tasks, without human intervention. These agents work across sales, service, and marketing, completing workflows, answering questions, and executing actions directly inside your Salesforce environment.

We help businesses strategically design, build, and manage Agentforce AI agents that support your teams and your customers around the clock. Whether you're looking to qualify leads, provide instant customer support, or automate internal tasks, Agentforce can help you do more, with less manual effort.

Salesforce’s new Agentforce platform introduces a powerful way to deploy autonomous AI agents that can handle real business tasks, without human intervention. These agents work across sales, service, and marketing, completing workflows, answering questions, and executing actions directly inside your Salesforce environment.

We help businesses strategically design, build, and manage Agentforce AI agents that support your teams and your customers around the clock. Whether you're looking to qualify leads, provide instant customer support, or automate internal tasks, Agentforce can help you do more, with less manual effort.

Photos by https://Salesforce.com/agentforce

What makes Agentforce different?

Powered by Salesforce Data Cloud, Customer 360, and Einstein 1.

Powered by Salesforce Data Cloud, Customer 360, and Einstein 1.

Built using Agent Builder, with low-code and pro-code tools.

Built using Agent Builder, with low-code and pro-code tools.

Governed by the Einstein Trust Layer for secure, responsible AI.

Governed by the Einstein Trust Layer for secure, responsible AI.

Capable of acting across channels like chat, Slack, service portals, and more.

Capable of acting across channels like chat, Slack, service portals, and more.

Trained to complete real workflows—not just respond to prompts.

Trained to complete real workflows—not just respond to prompts.

Transparent, trackable, and fully integrated with your CRM data.

Transparent, trackable, and fully integrated with your CRM data.

Photos by https://Salesforce.com/agentforce

What We Do

We don’t just implement AI, we help you make it work for your business. Our services include:

We don’t just implement AI, we help you make it work for your business. Our services include:

Agent Strategy & Design

Agent Strategy & Design

We work with your team to define the agent’s purpose, scope, and allowed actions.

Agent Building & Configuration

Agent Building & Configuration

We use Agent Builder to create intelligent agents with integrated Flows, Apex, and prompts tailored to your workflows.

Testing & Guardrail Setup

Testing & Guardrail Setup

We test your agents using Plan Tracer, define fail-safes, and configure trust controls to stay within your compliance needs.

Deployment Across Channels

Deployment Across Channels

We deploy AI agents across Salesforce apps, chat interfaces, or internal tools like Slack—fully embedded in your ecosystem.

Measurement & Iteration

Measurement & Iteration

We continuously monitor agent performance and help refine actions, prompts, and integrations over time.

Training Your Team

Training Your Team

We empower your staff to manage and expand your AI agents confidently, as your business evolves.

Is Agentforce Right for You?

This service is ideal for:

This service is ideal for:

Sales teams looking to qualify leads and book meetings automatically.

Sales teams looking to qualify leads and book meetings automatically.

Support teams needing scalable, always-on case deflection.

Support teams needing scalable, always-on case deflection.

Marketing teams automating repetitive outreach or content generation.

Marketing teams automating repetitive outreach or content generation.

Operations teams seeking to reduce workload with intelligent internal agents.

Operations teams seeking to reduce workload with intelligent internal agents.

Any business ready to explore AI-powered automation inside Salesforce.

Any business ready to explore AI-powered automation inside Salesforce.

Agentforce isn’t just about AI, it’s about building digital team members that actually get work done.

With Palm Consulting as your implementation partner, you’ll move beyond AI hype and into measurable, intelligent automation that supports your people and drives growth.

Agentforce isn’t just about AI, it’s about building digital team members that actually get work done.

With Palm Consulting as your implementation partner, you’ll move beyond AI hype and into measurable, intelligent automation that supports your people and drives growth.

Let's be in touch

Contact Us

Whether you’re exploring options or ready to optimize your CRM, we’re here to help. Contact us today and let’s find the right solution for your business.

You can contact us at:

hello@palmconsulting.io

Let's be in touch

Contact Us

Whether you’re exploring options or ready to optimize your CRM, we’re here to help. Contact us today and let’s find the right solution for your business.

You can contact us at:

hello@palmconsulting.io

Let's be in touch

Contact Us

Whether you’re exploring options or ready to optimize your CRM, we’re here to help. Contact us today and let’s find the right solution for your business.

You can contact us at:

hello@palmconsulting.io

© 2025 - Palm Consulting Team

© 2025 - Palm Consulting Team

© 2025 - Palm Consulting Team