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Keep Your Salesforce Running Smoothly with Expert Ongoing Support

Ensure your Salesforce system stays optimized, secure, and aligned with your business goals—without the hassle of managing it yourself.

STAY AHEAD WITH PROACTIVE MAINTENANCE AND EXPERT GUIDANCE

Key Benefits:

  • Regular system checkups and performance monitoring.

  • Quick resolution of issues and troubleshooting.

  • Continuous improvements to workflows and automations.

  • Access to Salesforce experts whenever you need them.

Salesforce is a powerful tool, but without proper maintenance, inefficiencies can creep in. Our ongoing support service ensures that your system stays optimized, secure, and ready to help your team succeed.

What's Included?

Comprehensive Support Customized to Your Needs

Routine Health Checks – We monitor system performance and ensure everything is running smoothly.

Issue Resolution & Troubleshooting – Quick fixes for bugs, errors, or unexpected challenges.

Enhancements & Optimizations – Continuous improvements to workflows, reports, and automations.

User Support & Training – Helping your team stay productive with expert guidance.

  • What services does Palm Consulting offer as a Salesforce Partner?
    Palm Consulting offers full Salesforce services including setup, customization, integrations, data migration, user training, and ongoing support. We work with Sales Cloud, Service Cloud, Nonprofit Cloud, and more, helping teams get the most out of their CRM.
  • How long does a typical Salesforce implementation take?
    That depends on how complex the project is. Smaller setups may take 4–6 weeks. Larger projects with more integrations and automations might take 8–12 weeks. We’ll give you a clear timeline once we understand your needs.
  • Do you offer post-implementation support?
    Yes. We offer ongoing support plans to help with system maintenance, reporting, user questions, and any updates you may need. Whether you need a few hours a month or full admin support, we’ve got options.
  • Can Palm Consulting assist with data migration to Salesforce?
    Definitely. We help move your existing data safely into Salesforce, keeping relationships between records intact and ensuring nothing gets lost along the way.
  • What is the cost of Salesforce consulting services?
    Pricing depends on project size and scope. Most of our projects are billed hourly or as fixed-fee packages. After a quick call to understand what you need, we can send over a clear quote with no surprises.
  • Do you provide training for Salesforce users?
    Yes, we create simple and practical trainings based on the tools your team actually uses. Trainings can be live or recorded, and we adjust them to your level of experience — whether you’re brand new to Salesforce or already using it.
  • Why should I choose Palm Consulting for my Salesforce implementation?
    We’re a team of hands-on Salesforce experts who focus on real results. We don’t just configure systems — we work closely with your team to make sure Salesforce actually supports your day-to-day operations.
  • What services does Palm Consulting offer as a Salesforce Partner?
    Palm Consulting offers full Salesforce services including setup, customization, integrations, data migration, user training, and ongoing support. We work with Sales Cloud, Service Cloud, Nonprofit Cloud, and more, helping teams get the most out of their CRM.
  • How can I get started with Palm Consulting?
    Just fill out the contact form on our website or send us a message. We’ll schedule a quick intro call to learn more about your business and help you figure out the next step.
  • What industries does Palm Consulting work with?
    We work with small businesses, nonprofits, healthcare providers, professional services, and more. Our focus is on helping teams who need better visibility, more automation, and clearer reporting.
  • How does Palm Consulting ensure data security and compliance?
    We follow Salesforce best practices for security and always respect your data. That includes using secure login methods, permission settings, and helping your team stay compliant with data protection policies.
  • Do we need a long-term commitment?
    We offer flexible support options that fit your needs—whether it’s month-to-month or long-term assistance.
  • What kind of issues do you help with?
    We handle everything from minor fixes to major system optimizations, including troubleshooting, automation improvements, and user support.
  • How often do you check our system?
    We provide regular performance checks and are available whenever you need immediate assistance.
  • Assessment & Setup
    We review your current system and determine support needs.
  • On-Demand Fixes & Enhancements
    Fast responses when you need help.
  • Continuous Optimization
    We help you adapt and improve as your business evolves.
  • Ongoing Monitoring & Maintenance
    Regular performance checks to prevent issues.
  • Can I book multiple sessions?
    Yes! You can book additional consultations if you need ongoing support or deeper training.
  • Do I need technical knowledge to benefit from this?
    No! We explain things in a way that’s easy to understand, regardless of your technical expertise.
  • How long is the consultation?
    Each session is typically 60 minutes, but longer sessions can be arranged if needed.
  • Discuss Your Needs
    Share your challenges and goals with our expert.
  • Follow-Up Support
    Get additional resources or schedule future consultations if needed.
  • Book Your Session
    Choose a time that works for you.
  • Get Actionable Solutions
    Receive clear guidance and recommendations during your session.
  • Do we need technical knowledge to use Salesforce?
    No, we configure everything for you and provide training to ensure your team is comfortable using it.
  • How long does the setup take?
    Most implementations are completed within 4-6 weeks, depending on your specific needs.
  • Can we add more customization later?
    Yes! This package gives you a strong foundation, and you can expand it as your organization grows.
  • Needs Assessment & Planning
    We understand your nonprofit’s goals and define the right Salesforce setup.
  • Configuration & Customization
    We customize Salesforce to help you manage donors, volunteers, and programs efficiently.
  • Training & Support
    We guide your team so you can confidently manage your new system.
  • Data & Reporting Setup
    We create dashboards and reports to give you actionable insights.
  • How long does the implementation take?
    Most implementations are completed within 4-6 weeks, depending on customization needs.
  • Can I add more automation later?
    Yes! This package includes three custom flows, but we can always build additional automation as your business grows.
  • Do I need technical knowledge to manage Salesforce after the setup?
    No, we set everything up for you and provide guidance to ensure your team is comfortable using it.
  • Integrations & Automations
    We connect Google Workspace and build custom automations to streamline your processes.
  • Discovery & Planning
    We assess your business needs and define your implementation strategy.
  • Training & Support
    We guide your team through the setup, ensuring a seamless transition.
  • Salesforce Configuration & Customization
    We set up and tailor Salesforce to fit your workflow.
  • Salesforce Configuration
    Our team sets up and customizes Sales Cloud for you.
  • Training & Handover
    We provide guidance so your team can start using Salesforce effectively.
  • Consultation & Planning
    We discuss your business needs and define the best setup.
  • Do I need technical knowledge to use Salesforce after setup?
    No, we configure everything for you and provide guidance so your team can use it with ease.
  • How long does the implementation take?
    Most setups are completed within 2-4 weeks, depending on your specific needs.
  • Can I customize Salesforce further after the setup?
    Yes! This package gets you started, and you can add customizations as your business grows.
Giving a Presentation

Who is this for?

Is This Service Right for You?

Ideal for:

  • Businesses without in-house Salesforce admins.

  • Teams that need ongoing improvements and troubleshooting.

  • Companies looking for proactive maintenance and monitoring.

  • Organizations that want expert guidance to maximize Salesforce ROI.

Content Creators

What Our Clients Say About Our Support

Having ongoing support has been a game-changer. Issues get resolved quickly, and our system is always running at peak efficiency.

James Foster, AZ

  • What services does Palm Consulting offer as a Salesforce Partner?
    Palm Consulting offers full Salesforce services including setup, customization, integrations, data migration, user training, and ongoing support. We work with Sales Cloud, Service Cloud, Nonprofit Cloud, and more, helping teams get the most out of their CRM.
  • How long does a typical Salesforce implementation take?
    That depends on how complex the project is. Smaller setups may take 4–6 weeks. Larger projects with more integrations and automations might take 8–12 weeks. We’ll give you a clear timeline once we understand your needs.
  • Do you offer post-implementation support?
    Yes. We offer ongoing support plans to help with system maintenance, reporting, user questions, and any updates you may need. Whether you need a few hours a month or full admin support, we’ve got options.
  • Can Palm Consulting assist with data migration to Salesforce?
    Definitely. We help move your existing data safely into Salesforce, keeping relationships between records intact and ensuring nothing gets lost along the way.
  • What is the cost of Salesforce consulting services?
    Pricing depends on project size and scope. Most of our projects are billed hourly or as fixed-fee packages. After a quick call to understand what you need, we can send over a clear quote with no surprises.
  • Do you provide training for Salesforce users?
    Yes, we create simple and practical trainings based on the tools your team actually uses. Trainings can be live or recorded, and we adjust them to your level of experience — whether you’re brand new to Salesforce or already using it.
  • Why should I choose Palm Consulting for my Salesforce implementation?
    We’re a team of hands-on Salesforce experts who focus on real results. We don’t just configure systems — we work closely with your team to make sure Salesforce actually supports your day-to-day operations.
  • What services does Palm Consulting offer as a Salesforce Partner?
    Palm Consulting offers full Salesforce services including setup, customization, integrations, data migration, user training, and ongoing support. We work with Sales Cloud, Service Cloud, Nonprofit Cloud, and more, helping teams get the most out of their CRM.
  • How can I get started with Palm Consulting?
    Just fill out the contact form on our website or send us a message. We’ll schedule a quick intro call to learn more about your business and help you figure out the next step.
  • What industries does Palm Consulting work with?
    We work with small businesses, nonprofits, healthcare providers, professional services, and more. Our focus is on helping teams who need better visibility, more automation, and clearer reporting.
  • How does Palm Consulting ensure data security and compliance?
    We follow Salesforce best practices for security and always respect your data. That includes using secure login methods, permission settings, and helping your team stay compliant with data protection policies.
  • Do we need a long-term commitment?
    We offer flexible support options that fit your needs—whether it’s month-to-month or long-term assistance.
  • What kind of issues do you help with?
    We handle everything from minor fixes to major system optimizations, including troubleshooting, automation improvements, and user support.
  • How often do you check our system?
    We provide regular performance checks and are available whenever you need immediate assistance.
  • Assessment & Setup
    We review your current system and determine support needs.
  • On-Demand Fixes & Enhancements
    Fast responses when you need help.
  • Continuous Optimization
    We help you adapt and improve as your business evolves.
  • Ongoing Monitoring & Maintenance
    Regular performance checks to prevent issues.
  • Can I book multiple sessions?
    Yes! You can book additional consultations if you need ongoing support or deeper training.
  • Do I need technical knowledge to benefit from this?
    No! We explain things in a way that’s easy to understand, regardless of your technical expertise.
  • How long is the consultation?
    Each session is typically 60 minutes, but longer sessions can be arranged if needed.
  • Discuss Your Needs
    Share your challenges and goals with our expert.
  • Follow-Up Support
    Get additional resources or schedule future consultations if needed.
  • Book Your Session
    Choose a time that works for you.
  • Get Actionable Solutions
    Receive clear guidance and recommendations during your session.
  • Do we need technical knowledge to use Salesforce?
    No, we configure everything for you and provide training to ensure your team is comfortable using it.
  • How long does the setup take?
    Most implementations are completed within 4-6 weeks, depending on your specific needs.
  • Can we add more customization later?
    Yes! This package gives you a strong foundation, and you can expand it as your organization grows.
  • Needs Assessment & Planning
    We understand your nonprofit’s goals and define the right Salesforce setup.
  • Configuration & Customization
    We customize Salesforce to help you manage donors, volunteers, and programs efficiently.
  • Training & Support
    We guide your team so you can confidently manage your new system.
  • Data & Reporting Setup
    We create dashboards and reports to give you actionable insights.
  • How long does the implementation take?
    Most implementations are completed within 4-6 weeks, depending on customization needs.
  • Can I add more automation later?
    Yes! This package includes three custom flows, but we can always build additional automation as your business grows.
  • Do I need technical knowledge to manage Salesforce after the setup?
    No, we set everything up for you and provide guidance to ensure your team is comfortable using it.
  • Integrations & Automations
    We connect Google Workspace and build custom automations to streamline your processes.
  • Discovery & Planning
    We assess your business needs and define your implementation strategy.
  • Training & Support
    We guide your team through the setup, ensuring a seamless transition.
  • Salesforce Configuration & Customization
    We set up and tailor Salesforce to fit your workflow.
  • Salesforce Configuration
    Our team sets up and customizes Sales Cloud for you.
  • Training & Handover
    We provide guidance so your team can start using Salesforce effectively.
  • Consultation & Planning
    We discuss your business needs and define the best setup.
  • Do I need technical knowledge to use Salesforce after setup?
    No, we configure everything for you and provide guidance so your team can use it with ease.
  • How long does the implementation take?
    Most setups are completed within 2-4 weeks, depending on your specific needs.
  • Can I customize Salesforce further after the setup?
    Yes! This package gets you started, and you can add customizations as your business grows.

Let’s Keep Your Salesforce Running at Its Best

Fill out the form below, and we’ll connect with you to discuss how ongoing support can benefit your business.

© 2025 by Palm Consulting.

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